BeadApp Account Deletion
How to delete your BeadApp account and what happens to your data
You can delete your BeadApp account yourself at any time. You do not need to contact us, and it takes about a minute. BeadApp is operated by Korfi LLC.
Delete your account in the app
- Go to beadapp.io/studio (or open the BeadApp app) and sign in with the account you want to delete.
- Open the account menu in the top corner and choose Profile Settings.
- Scroll to the bottom, to the red Danger Zone box. Next to Delete account, press Delete….
- Type DELETE in the box to confirm.
- Press Permanently delete. You will be signed out when it finishes.
Deletion starts straight away and cannot be undone.
Can't sign in?
Email hello@korfi.io from the email address on your account and ask us to delete it. We will confirm once it is done.
What is deleted
- Your sign-in (email address, name and profile photo).
- Your profile, public profile page and handle.
- Your saved patterns, projects, versions and settings.
- Your bead stash, shopping receipts and receipt photos.
- Your finished-piece photos, hearts, favourites and progress.
- If you sell patterns: your shop, your listing photos and preview images, and the shop links on your listings.
- Share links you created, reports and bug reports you sent, and colour suggestions you submitted.
- Usage records linked to your account.
- Any active subscription is cancelled, and your saved payment details are removed from Stripe, our payment provider.
What we keep, and why
- Payment records. Orders and payments must be kept for tax and accounting. We keep them, but remove your account from them.
- Patterns other people bought from you. If you sold patterns, buyers keep the charts they paid for, and the pattern name so they can find it in their purchases. The listing is taken off the marketplace, its photos are deleted, and it shows "Deleted designer" instead of your name.
- An email opt-out list. If you unsubscribed from our emails, we keep that note so a new account on the same address is not emailed again.
- Anonymous statistics that were never linked to your account.
- Backups. Copies may remain in routine system backups for a limited time until they are overwritten.
Questions
Email hello@korfi.io. See also our Privacy Policy.